The investigation into the incident is ongoing, police said. (Representative image)

A hotel owner in Wales was left stunned after some of her guests stole everything from her room, including electrical appliances, before they checked out. According to the BBCThe owner of the Dolphin Hotel in Pembroke Dock accused two of her guests of stealing £200 worth of items after checking in to their stay on Saturday.

Landlady Natalie Newton, 43, said the couple seemed “super friendly” when they checked in, but she was still suspicious because they didn’t have any luggage with them.

Ms Newton claimed that the guests all consisted of the kettle, an electric fan, luxury towels, two lamps, the tea and coffee container, a loading tower and other items BBC reported.

“It will cost at least £200 to replace everything but it also meant I couldn’t rent the room out again until everything was refilled,” the 43-year-old said, according to the statement metro.

She went on to explain that the crime could not have come at a worse time for the company, which her family has owned since 1999. “We’re trying to run a boutique hotel and restaurant but first we had Covid and now we have the cost of living crisis – I don’t know how much longer we can last,” she said.

“I tried to contact the couple. I called the number they left, I messaged them but they didn’t come back. I even tried to charge her card but the payment was declined,” Ms Newton claimed, according to the outlet.

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According to the landlady, the only thing that the guests didn’t take with them was the shampoo and soaps from the bathroom. She also said the room was unusable for several days while everything was replaced. She said the couple have a South Wales accent and their card was declined.

Ms Newton has now filed an appeal to identify the perpetrators who used to reserve rooms. She hopes the CCTV footage she has provided to police will help identify the duo.

Dyfed-Powys Police said an investigation into the incident was still ongoing.

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